SiftedAI Copilot » Sifted
Parcel Intelligence. Working for You.
SiftedAI is agentic AI built for logistics—not a chatbot bolted onto a dashboard. It analyzes your data, identifies what’s costing you money, and tells you what to do about it. Built internally. Trained on parcel. Secured inside Sifted’s walls.
Your shipping data has the insights. Getting to them is the problem.
Carrier portals give you data, not strategic insights.
Fragmented across systems. You have to perform your own analysis.
Spreadsheets are stale before you finish building them.
You needed the metrics and insights yesterday.
Generic AI doesn’t know your contracts or your carriers.
No shipping context. No accuracy guarantees. Data privacy concerns.
The Foundation
Chat
Ask in plain language. “What did the latest fuel change cost me?” “Why did my cost per pack go up?” Get the answer and what to do next.
Insights
Works in the background. Watches for cost spikes, performance drops, surcharge anomalies. The insights are surfaced for you.
Simulate
A partner to test strategies with. Shift volume to Amazon. Add a DC. Change carriers. See the impact before you make the move.
SiftedAI Projects
SiftedAI Projects keeps the setup behind your recurring parcel reporting in one place. Upload reference files and define standing instructions once—then every related conversation and custom dashboard lives in the same project, shared across your team or restricted to you. Month-end analysis is already assembled and current when your team opens it.
SiftedAI Actions
SiftedAI Actions run your recurring analysis for you—a monthly executive summary, a weekly carrier scorecard, a fuel surcharge trend. Define the metrics, comparisons, and columns you want and how often it should run, and the finished analysis arrives on schedule. Add a condition and it only reaches you when a threshold is crossed.
Common Questions
How is this different from using generic AI assistants?
Generic AI assistants lack shipping context, can hallucinate answers, and may expose your data to third-party servers. SiftedAI is purpose-built for logistics, operates securely within the platform, and uses your actual normalized shipping data to deliver accurate, actionable insights. If it doesn’t know the answer, it says so, and can connect you with Sifted’s logistics experts.
What is agentic AI?
A form of AI designed to operate more autonomously—taking actions toward goals rather than just responding to prompts. Agentic AI can plan, reason, and execute tasks across multiple steps, sometimes interacting with tools, systems, or other agents. In SiftedAI, that looks like monitoring your shipping data in the background, surfacing cost drivers before you ask, and triggering alerts or actions on its own.
What can I actually ask SiftedAI?
Anything grounded in your shipping data. For example: “Why did my cost per package jump in March?”, “Compare FedEx vs. UPS on-time rates this quarter”, “What happens if I close my Dallas DC?”, or “Where am I overspending on shipping?” If SiftedAI doesn’t have the answer, it tells you—and routes you to a Sifted logistics expert.
Is SiftedAI included with the Sifted platform?
Yes. SiftedAI is part of the core Sifted platform, included with all SaaS subscriptions.
Is my data used to train your AI?
No. Your data is never used to train our AI model.
The key is understanding that training and inference are two separate events. Training is how the model was built—it happened long before the model ever saw your data. Inference is what happens when the model answers your question, and it doesn’t teach the model anything new.
Think of it like hiring an accountant rather than raising one. Training is the schooling they completed years ago; inference is them reviewing your books today. Just as an accountant applies their education to your ledger without your numbers becoming part of their knowledge, our AI applies its training to your data without your data ever becoming part of the model.
Is my data safe?
Yes. SiftedAI operates securely within the Sifted platform, your data never leaves the walls of the platform or gets shared with third-party AI providers. All data in SiftedAI is protected by enterprise-grade encryption. Access is gated by your existing Sifted permissions, so users only see what they’re already authorized to view.
Have more questions or need more information? We’re here to help!
Built Differently
Secure
General-purpose AI may send your data to third-party servers and hallucinate confident answers that are factually wrong.
SiftedAI operates inside the platform’s walls with an independent accuracy verification framework. If it doesn’t have the answer, it tells you that.
Data-Grounded
General-purpose AI gives generic answers from public data. It can’t see your historical invoices or carrier agreements.
SiftedAI is connected to 12+ months of your actual data. It runs real cost models and identifies trends in spend and performance.
Logistics-Trained
General-purpose AI wasn’t built for parcel. It lacks understanding of how carrier contracts, surcharges and service levels actually work.
SiftedAI is a specialist, trained on the parcel industry, carrier pricing models and contract mechanics. It recognizes when a rate or contract term stands out.
See SiftedAI in action.
Connect your carrier accounts and within days SiftedAI is working for you. Monitoring, detecting and analyzing, so you don’t have to—the first insights are usually the most eye-opening.