Alerts » Sifted

SiftedAI Monitoring via Alerts

Stay ahead of every change in your parcel operation with actionable alerts. SiftedAI notifies you of billing issues, savings opportunities, shipping disruptions, and more—so you can act fast and ship smarter without manual effort.

We get it:

You don’t need another tool to check.

That’s why SiftedAI monitors your shipping profile in the background and alerts you when something changes or when there’s an opportunity to improve. Let it work for you—and put time and money back on your side.

SiftedAI Alerts

Get notified when action is needed—based on changes or issues in your shipping profile.

Event Based Alerts

Be in the know about carrier service changes and disruptions from weather or unplanned events.

SiftedAI Pulse

Receive a monthly personalized shipping health report—delivered to your inbox.

Custom Alerts

Use custom logic to get notified on what YOU need to know, right when you need it.

Ways We Notify You

SiftedAI Alerts

Get notified when action is needed.

Our automated email and in-app system alerts you of important changes in your data. You are empowered to opt-in to the notifications you choose, tailoring your preferences according to your priorities. Though we are always expanding them, our current SiftedAI Alerts include:

Contract Compliance: You are not being billed according to your contractural amount.
Contract Monitoring: You have carrier terms that are expiring soon/ have already expired OR you are going to change tiers/have already changed tiers.
Late Payment Fee: You have incurred a fee for paying a carrier invoice late.

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Unauthorized Oversize/Over Max Fees: You have incurred fees for having oversized packages.
Recurring Repeat Address Correction: You’re incurring repeated address correction fees for the same destination(s).
Lost/Damaged Packages: You may be eligible for refunds due to lost or damaged packages.
Residential Fees on Commercial Service: You’re using commercial services for residential deliveries—resulting in added surcharges.
Missing PLD Fee: You’ve been charged for missing Package Level Detail (PLD).
UPS Ground Saver & FedEx Ground Economy > 9lbs: You have heavy UPS Ground Saver and FedEx Ground Economy shipments (over 9 lbs)—which lack meaningful discounts.

Event Based Alerts

Be in the know about changes & disruptions.

When major events occur or announcements are made, we notify you of what’s going on, and more importantly, how you may be impacted. These alerts are delivered via email and break down the effect on your specific profile. For example:

Your average monthly volume to an area impacted by a hurricane
Percentage of your shipping volume that’s in jeopardy during a carrier labor strike
How new or increased surcharges can impact your spend

SiftedAI Pulse

Your personalized shipping health report.

A monthly email that highlights your last month at a glance. See trends and changes to your Sifted Score, KPIs and savings. Plus, get a summary of all the notifications you received last month, so you never miss a beat. Everything included in the SiftedAI Pulse:

Top Sifted Score changes
Recommendations available
Key performance indicators trends
Savings since using Sifted
Additional resources

Custom Alerts

What YOU need to know, right when you need it.

Create custom alerts and exports based on the criteria that matters most to your business—eliminating the need to manually monitor data or check multiple reports. When your conditions are met, the platform will notify you via email, either with your selected dataset, a visual summary, or a link to view the details in SiftedAI. Some ways you can use custom alerts:

Daily alert of packages that surpass $500
Weekly report of packages that incur additional handling
A monthly visual of your package volume by zone

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Annual Parcel Shipping Spend

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